Terms of Services

Terms of Services

 

Effective Date: [26th March, 2025]

Welcome to TwoNine Hub! These Terms and Conditions (“Terms”) govern your use of our website, [https://www.twoninehub.com/] (the “Site”), and the purchase of products from our online store. By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.

1. General Information

• TwoNine Hub (“we,” “our,” “us”) is an online store selling customized apparel and printing products.

• By placing an order or using our services, you acknowledge that you are at least 18 years old or using the Site with parental/guardian consent.

• We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after modifications constitutes acceptance of the new Terms.

2. Account Registration

• You may be required to create an account to access certain features or make purchases.

• You are responsible for maintaining the confidentiality of your login credentials and all activities that occur under your account.

• We reserve the right to suspend or terminate accounts that engage in fraudulent or suspicious activities.

3. Product Information & Pricing

• We strive to display accurate product descriptions, images, and pricing, but errors may occur. In such cases, we reserve the right to correct errors and cancel affected orders.

• Prices are subject to change without prior notice.

• Colors and designs may slightly vary due to screen settings and manufacturing processes.

4. Orders & Payment

• By placing an order, you agree to provide accurate and complete information.

• We accept payments via [List Accepted Payment Methods]. Orders will only be processed after successful payment verification.

• We reserve the right to cancel or refuse any order for reasons including stock unavailability, pricing errors, or suspected fraudulent activity.

5. Shipping & Delivery

• We aim to dispatch orders within [Insert Processing Time] business days. Delivery timelines vary based on location and courier services.

• Shipping fees and estimated delivery times will be displayed at checkout.

• Delays due to unforeseen circumstances (e.g., weather, customs, courier delays) are beyond our control.

• If a package is lost or undelivered, please contact our support team within [Insert Timeframe] days of the expected delivery date.

6. Returns & Refunds

• We accept returns and exchanges only for defective, damaged, or incorrect products.

• Customers must initiate a return request within [Insert Return Window, e.g., 7 days] of receiving the product.

• Items must be unused, in original packaging, and accompanied by proof of purchase.

• Refunds will be issued via the original payment method within [Insert Processing Time] days after approval.

• Custom or personalized products are non-returnable and non-refundable unless faulty.

7. Intellectual Property Rights

• All content on our Site, including logos, images, designs, and text, is our intellectual property or used with permission.

• You may not copy, reproduce, modify, or distribute any content without our explicit written consent.

8. User Conduct

You agree not to:

• Use our Site for unlawful or fraudulent purposes.

• Upload, post, or share content that is offensive, misleading, or infringes on others’ rights.

• Attempt to hack, disrupt, or exploit our website.

9. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our Site or products.

• Our total liability for any claim will not exceed the total amount paid for the disputed product.

10. Third-Party Links

• Our Site may contain links to third-party websites for additional information.

• We do not endorse or take responsibility for the content or policies of these external sites.

11. Termination of Use

• We reserve the right to suspend or terminate your access to the Site at any time for violations of these Terms or suspected misuse.

12. Governing Law & Disputes

• These Terms shall be governed by and interpreted in accordance with the laws of Uttar Pradesh, India.

• Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Uttar Pradesh, India.

13. Contact Information

For any questions or concerns regarding these Terms, please contact us:

TwoNine Hub
Jhansi, Uttar Pradesh, India - 284003
Email: twoninehub@gmail.com
Phone: +91 9634781313